Shipping policy

Purchased items will be shipped within 2-3 business days of the processed order.

The cost of the shipping depends on the weight of your entire order and its destination from our retail store in Banner Elk, North Carolina, USA.

DOMESTIC (USA):

Economy Rate - 

Method: USPS Media Mail, USPS Parcel Select Ground, or UPS SurePost®

Delivery Time: 5-8 Business Days*

Standard Rate - 

Method: USPS First Class Mail, USPS First Class Package, USPS Priority Mail, UPS® Ground, UPS 3 Day Select®

Delivery Time: 3-4 Business Days*

Express Rate - 

Method: UPS 2nd Day Air®, UPS Next Day Air Saver®, UPS Next Day Air®, USPS Priority Mail Express

Delivery Time: 1-2 Business Days*

* - delivery projected once you receive confirmation of shipment. 

Please Note: Delivery methods may take slightly longer due to inclement weather or COVID-19 Restrictions.

 

INTERNATIONAL (Canada and Mexico): 

International customers are responsible for customs duties and/or brokerage fees in addition to shipping costs assessed during checkout. Land of Oz Shop is not responsible for international shipping delays, such as customs delays, and is not responsible for any customs duties or taxes fees (if the package is shipped back because the customs payment was not paid we are not able to refund your order). We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. 

 

Tracking Number

Depending on when you place your order, your tracking number may take 2-3 business day(s) and become active within 24hr upon receipt. Once your order has begun processing, changes or cancellations may not be possible. If this occurs, please contact Customer Service for support at info@landofoznc.com.

 

Questions?

Feel free to reach out to the Land of Oz Shop Customer Service for support at info@landofoznc.com.